Who is holding your information?
The information you have given to us is kept by the proprietor of Centre Stage Dogs, with relevant information (such as names and medical issues). We do not permit copying or sharing by our staff and actively monitor for any potential breaches.
Where do we get data from?
We only hold data provided to us by you. Initial information is collected verbally at your first appointment or over the phone immediately prior to your appointment. We may also collect data that is emailed to us by you. We only keep data that is necessary to run the grooming parlour in an efficient manner.
Where is your data stored?
You/your dog(s) data is transferred onto our password protected, main database, which is not connected to the Internet and only accessible by me. Our mainstream suppliers have appropriate security standards. These include MailChimp, Facebook, Twitter.
Do we share your data?
We never sell data we hold. Your information is held in the strictest confidence. Our staff are aware that confidentiality is paramount and any sharing of data is a breach of data regulations. It is your responsibility to ensure that we hold the correct details for you/your dog(s) and keep us updated of any changes to contact information or health details.
How long do we retain your data?
We will keep and update records for as long as you and/or your dog(s) are groomed at Centre Stage Dog Grooming. Once you/your dog(s) leave you/your dog(s) data will be removed from the database.
Want to see what we hold on you?
Under the new regulations you have the right to know what information we hold on you/your dog(s). Simply send your request by email to firstname.lastname@example.org the data we hold for you will then be shared with you.
Do you have a complaint?
If you have a complaint about the way we are handling your information or how we have responded to a request for information or data removal, please let us know. If we find we are unable to reach an agreement, please feel free to contact the Information Commissioner.
The nominated member of staff at Centre Stage Dog Grooming to deal with Data Protection (GDPR) from now until the next review is: Katie Rourke Dowding, ICMG.
This policy was last reviewed on 24/5/2018